Frequently Asked Questions

Frequently Asked Questions

What does OCS Essentials sell?

We are organised into departments. We currently offer Digital Business Tools and are preparing products for our Beauty & Personal Care department.

Are digital products shipped?

No. Digital products are delivered electronically, not by post. Check each listing for the file type and instructions.

What software do I need for the Business Cash Flow Manager?

It is a Microsoft Excel (.xlsx) workbook. Use a compatible version of Microsoft Excel to open and edit it.

Are beauty and personal-care products physical items?

Yes. Beauty & Personal Care products are physical items that require delivery. Availability and prices are shown on each product page.

How do I ask about an order?

Visit our Contact page and include your order number where possible. Please do not send full card details.

Where can I find your policies?

Our Privacy Policy is linked in the website footer. Our other store policies are being finalised. If you have a question about delivery, returns or refunds, please contact us before ordering.